Privacy Policy
Clog Buster Plumbing, Inc.
Effective Date: August 15, 2026
Clog Buster Plumbing, Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you contact us, request plumbing services, use our website, or communicate with us by phone, email, or text message.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Service address
- Billing information
- Information about the plumbing services you request
- Appointment and scheduling information
- Communications you have with us by phone, email, or SMS/text message
We may also collect limited technical information when you visit our website, such as browser type, device information, and website usage information.
How We Use Your Information
We may use your information to:
- Respond to service inquiries
- Schedule and confirm plumbing appointments
- Communicate technician arrival information
- Provide estimates and service-related information
- Respond to customer questions
- Provide updates regarding requested plumbing services
- Process payments and maintain business records
- Provide customer support
- Comply with applicable legal and regulatory requirements
SMS/Text Messaging
Customers may choose to provide consent to receive SMS/text messages from Clog Buster Plumbing, Inc.
SMS messages may include appointment scheduling and confirmations, technician arrival notifications, estimates, service updates, responses to customer inquiries, and other communications related to plumbing services requested by the customer.
Message frequency may vary. Message and data rates may apply.
Customers may reply STOP at any time to opt out of SMS communications. Customers may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing goods or services.
SMS Consent and Mobile Information
SMS consent is not shared with third parties or affiliates for marketing purposes.
We do not sell, rent, share, or otherwise disclose customers’ mobile phone numbers or SMS opt-in information to third parties or affiliates for marketing or lead-generation purposes.
We may disclose information to service providers when reasonably necessary to operate our business or provide services requested by the customer, subject to appropriate privacy protections and applicable law. SMS consent and opt-in information will not be shared with third parties for their own marketing purposes.
How We Protect Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
No method of electronic transmission or storage is completely secure, and therefore we cannot guarantee absolute security.
Information Sharing
We do not sell customers’ personal information.
We may disclose information when reasonably necessary to:
- Provide services requested by a customer
- Work with service providers that support our business operations
- Process transactions
- Comply with applicable laws, regulations, court orders, or lawful government requests
- Protect the rights, property, or safety of our business, customers, or others
We do not share or sell consumer personal information, including phone numbers, to third parties or affiliates for marketing or lead-generation purposes.
Your Choices
You may contact us to request that we update or correct personal information we maintain about you, subject to applicable legal requirements.
You may opt out of SMS communications at any time by replying STOP to a text message from us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updated version will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Clog Buster Plumbing, Inc.
Residential & Commercial Plumbing
CSLB License #1097741
Phone:
(650) 740-1264
Email:
joseph@clogbsusterplumbingsf.com
